A new study in Telehealth and Medicine Today (THMT) examines a challenge every health system knows well—but few have solved efficiently: credentialing nurses and midwives at scale.
Digital Transformation in Credentialing Process: Development of E-Credential Application for Nurses and Midwives at Vertical Hospital, Deny Prasetyanto, BSN, MN, Amelia Ganefianty, BSN, MN, PhD, Neneng Kurniati, BSN, Titin Mulyati, BSN, MN, Sri Yulia Rahayu, BSN, MN, Ranti Haryati, BSN, Romanian Romanian, BSc, Hafsa
Hafsa, BSN, MN, Meitha Roosmeilany, BSN, Oded Sumarna, BSN, MN
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Why this matters
Credentialing is foundational to patient safety and workforce quality—yet in many institutions, it
remains manual, time-consuming, and resource-intensive. Digital transformation promises a better way.
But does it actually deliver in real clinical environments?
What this study explores
This research takes you inside a hospital based implementationof
an electronic credentialing (e-credential) system, examining:
- How nurses and midwives interact with digital credentialing tools
- The real world usability of replacing paper-based workflows
- User perceptions of efficiency, accessibility, and system design
- Where digital solutions still fall short—and why that matters
- Blends structured evaluation with direct user feedback to provide a ground level view of adoption.
Why it’s citable
The article presents a system
rolloutand insight into digital health operations:
- Uses a validated usability framework (PSSUQ)
- Draws from a sizable, role-specific clinical user base
- Combines quantitative scoring with qualitative input
- Addresses
a core operational function often overlooked in digital health literature
For health system leaders, informaticists, and policymakers, it offers credible evidence on digitizing workforce processes—not just patient facing care.
If we digitize care delivery…shouldn’t we also modernize how we validate the workforce
delivering it?
